Contact Support

Having trouble with the course, or with anything else in your training process? 

Solutions to many common issues are described on the System Requirements page. For quick help on common issues, and troubleshooting steps that you can do on your own, visit the System Requirements page first.

See System Requirements


If the answers you need aren't there, contact us for help directly by emailing [email protected].

Our support email is monitored during our business hours: 8 a.m. to 5 p.m. Pacific time, Monday through Friday. 

We do our best to reply to support emails as soon as possible to help you with the issues you’re experiencing. Please allow us up to 1 business day to reply to you.